Digital Stamp Q and A
I have purchased a digital stamp from Whimsy Stamps, how will it be delivered?
We do not actually deliver your digital stamps. Rather you will need to log back into your Whimsy Stamps account to download your file or files.
How do I download my digital stamp purchase or purchases?
To download your digital stamp file, please log in to your Whimsy Stamps account and click on My Account at the top of the page. Then click VIEW under your order status and you will see a link button to download your file or files. You will have 7 days to download this file. Once downloaded to your computer, please extract the files for sizing and printing. If you have further questions, please contact us.
How do I use my digital stamp file?
First, you must download your file from your Whimsy account. Be sure you have clicked SAVE and not just OPEN on the download box when that pops up. If OPEN is selected the file will only open and not save thus using one of your downloads. Once the file is saved to your computer, right click the folder and select extract all. This will save a new file to your computer that will no longer be a compressed ZIP file. Once you have done this, you will be able to use this new file to gain full access to your image(s).
How do I print my digital stamp?
You can use a photo edit/printing software program on your computer. Most computers come with some sort of photo program and typically you can select wallet, 3x5 or another preset size or you can select custom sizes. You can also use a WORD document and insert the image, resize and then print.
Does Whimsy Stamps have an angel policy for digital stamps?
**Crissy has a great "newbies" link on her challenge blog. Check that out HERE
If you have further questions or need assistance, please contact us anytime at email@example.com. We will do our very best to reply within 24 hours.
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